While we have been able to reopen the zoo we are unfortunately unable to open the Playbarn, our indoor soft play area, at this time. 

Following the UK Government ruling that soft play centers can now open. Unfortunately, due to current Covid-19 restrictions and their impact on the operation of the zoo, the Playbarn will remain closed until further notice.

Once we do re-open we will automatically extend all Playbarn Memberships to reflect the duration of the closure and time left on your membership.

Thank you for your patience and understanding at this time. 

Last updated: 2nd September 2020

We’re open!!

Visitor numbers will be limited each day and we advise all visitors to book online to guarantee entry. 
Please ensure you choose the correct date as tickets are non-refundable and dates can not be changed.

Groups of more than 6 visitors will not be permitted to enter the zoo. 
This applies to visitors of all ages, including under 3s. Exceptions apply only if everyone in your group live together in the same household or are part of a support bubble.

A face mask or face covering must be worn in all indoor areas of the zoo.
Exceptions apply only if you declare that you have a government listed exemption or are under the age of 11.

This is in accordance with current Government restrictions and laws, specific to England. You may be refused admission if you attempt to visit the zoo in a group of more than 6 or without a face covering and don’t declare a valid exemption.

You can find out everything we're doing to keep our visitors, staff and animals safe here.