About Blackpool Zoo
Blackpool Zoo is an award-winning family-friendly attraction with over 1500 rare and exotic animals. Blackpool Zoo is part of Parques Reunidos, an international entertainment operator based in Madrid, Spain. The group operates over 60 parks around the world. The objective of Parques Reunidos (and Blackpool Zoo) is to provide unforgettable moments of fun and entertainment for all guests, offering unique and safe experiences.
About the role
Blackpool Zoo Education is a vibrant, exciting and energetic department focused on ensuring positive visitor experiences are accompanied with lasting learning interactions and memorable conservation messages. At the core of the department is a team of dedicated, dynamic and charismatic Education Officers who creatively collaborate to host multi-dimensional programmes for visitors of all ages and demographics.
To be part of this team, you will need to:
- Have an interest and enthusiasm for animals, the natural world and a genuine commitment to conservation
- Enjoy talking to and meeting people
- Be an effective team member and be able to use initiative to work independently
- Be happy to adjust and take-on any role or responsibility positively and with enthusiasm
- Feel comfortable presenting education messages in a variety of formats
- Be confident delivering talks and commentary to arena audiences
- Respect health and safety, in particular during animal interactions
- Appreciate the importance of customer service and become an ambassador for Blackpool Zoo
- Have the highest standard of personal organisation, including presentation, timekeeping and communication
- Be willing to work unsocial and additional hours
Responsibilities
Core responsibility – To be a dedicated, dynamic and conscientious member of the education team.
- Deliver core aspects of the education programmes, including workshops, tours, lessons, learning programmes, public talks, and animal experiences
- Work alongside other members of the team to plan and assist with a diverse range of projects.
- Work independently to host and evaluate a number of educational activities
- Deliver the zoo’s public talks and display programme, with particular emphasis on educa-tional and conservation content
- To assist in monitoring the public walkthrough enclosures
- To take part in any educational and conservation activities held at the zoo, including fundrais-ing campaigns
- Deliver a high standard of customer service
- Enhance visitor experience
- Deal with a different visitor enquiries both in the park and the office
- Assist in research projects run by or in partnership with the education department
- Assist the marketing department with events and new social media content
- Ensure and encourage the highest level of safety for visitors and staff
Special requirements
Able to work 5 days out of 7, including weekends and bank holidays. Flexibility, especially with school holidays.
Application
If you're interested in this role, please send your CV, along with a covering letter, to recruitment@blackpoolzoo.org.uk by Sunday, 1st March 2026.
