Terms and Conditions of Membership

You are here

Membership Terms & Conditions

We hope that you will enjoy all the benefits of being a Blackpool Zoo Member. The terms and conditions under which the membership is offered are listed below:

  1. Family memberships have a maximum 2 adults.
  2. Child memberships can only be purchased with an adult membership.
  3. Members, when visiting as part of a group or school visit, must pay group or school rate.
  4. If a car park pass has two car registrations, it can only be used in one car at one time, however an additional pass can be purchased at £5.00. If you forget your car park pass, you will be charged the £3.00 day rate.
  5. 2021 Memberships runs from the date of purchase until 31st December 2021.
  6. 2020 Memberships have all been extended and will now expire on 30th April 2021. If you wish to renew for 2021 you will need to do so at the usual time, before 31st December 2020. Renewals will not be available after this date. 
  7. Memberships and membership cards are non-transferable.
  8. Misuse of memberships and membership cards may result in the membership being terminated.
  9. Cards must be shown to gain any member discounts.
  10. Replacement membership cards and car park passes will only be issued on production of photographic proof of identity, such as a driving licence or passport and will incur an admin fee of £5.00.
  11. Free entrance to the zoo will not be allowed without a valid membership card. If you forget your card you will be charged an admin fee of £2.50 per member, at our Reception for validating and allowing entry.
  12. Any change of address must be notified in writing either by post or email: info@blackpoolzoo.org.uk.
  13. Under 3’s are free of charge. Any child of a current member reaching their third birthday will be charged a full day admission or a membership may be purchased on a pro-rata basis.
  14. There are no short term memberships (except children turning three) or pro-rata refunds should you wish to terminate a membership prior to expiry.
  15. Blackpool Zoo is open 364 days a year. If we are forced to close due to circumstances beyond our control, we regret membership cannot be extended or money refunded.
  16. Member benefits are reviewed annually and are subject to change.
  17. If available, any renewal price and associated benefits are offered subject to membership being renewed prior to original expiry.
  18. Blackpool Zoo reserves the right to refuse admission and revoke a membership for any reason considered necessary.
  19. During peak months you may be required to book in advance to visit the zoo. 
  20. Discounts cannot be used in conjunction with any other offer. Catering discounts do not apply in the Playbarn cafe. 

 

Buy online & save

More ticket types

Children under three are free!

KEEP IN TOUCH

We’re open!!

Visitor numbers will be limited each day and everyone, including members, will need to book online to guarantee entry. Please ensure your choose the correct date as tickets are non-refundable and dates can not be changed.

Groups of more than 6 visitors will not be permitted to enter the zoo unless all 6 are from the same household.

A face mask or face covering must be worn in all indoor areas of the zoo unless you declare that you have a government listed exemption or are under the age of 11. You may be refused admission if you attempt to visit the zoo without a face covering and don’t declare an exemption.

You can find out everything we're doing to keep our visitors, staff and animals safe here.