Cafes & Shops

Due to current UK Government guidelines our catering outlets will be operating a primarily takeaway service, with a reduced menu available. Limited indoor seating is available, as well as added additional outdoor seating throughout the park. The Coffee Shop and Nawala Street Food will remain closed.

Where possible, we’re asking visitors to pay by contactless card or phone if possible – the limit has been raised to £45.

Lake View Cafe
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Lake view cafe

Lake View Cafe

The large family Lake View Cafe is situated in the heart of the zoo.

Lake View Cafe
Kiosks
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Cafes & Shops

Kiosks

During the main season there are many ice cream kiosks open around the park.

Kiosks
Main Gift Shop
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Main Shop

Main Gift Shop

This is the main Zoo Gift Shop and is situated in the main Entrance Hall.

Main Gift Shop

We’re open!!

Visitor numbers will be limited each day and we advise all visitors to book online to guarantee entry. 
Please ensure you choose the correct date as tickets are non-refundable and dates can not be changed.

Groups of more than 6 visitors will not be permitted to enter the zoo. 
This applies to visitors of all ages, including under 3s. Exceptions apply only if everyone in your group live together in the same household or are part of a support bubble.

A face mask or face covering must be worn in all indoor areas of the zoo.
Exceptions apply only if you declare that you have a government listed exemption or are under the age of 11.

This is in accordance with current Government restrictions and laws, specific to England. You may be refused admission if you attempt to visit the zoo in a group of more than 6 or without a face covering and don’t declare a valid exemption.

You can find out everything we're doing to keep our visitors, staff and animals safe here.