Visiting the Zoo

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To help plan your trip, we've put together some information that we think might come in helpful to make your day out as stress free as possible. We'll explain what to expect when you arrive, helpful hints for your visit and our visitor code. 

A printable guide, containing much of the same information, is available to download at the bottom of this page. 

  1. Before you Arrive
  2. On Arrival
  3. Lunch
  4. Sea Lion Display
  5. Gift Shop
  6. Health & Safety
  7. School & Groups Visitor Code
  8. Further Assistance
     

 

1. Before you Arrive

Each school that has booked a visit is entitled to a pre-visit to Blackpool Zoo. This is to be used to familiarise yourself with the layout of the zoo, its facilities and to assist you in planning your day.

The visit is valid for up to 2 teachers or group leaders who are part of the pre-booked visit and can be arranged by contacting the Education Department on 01253 830805 or zoo.school@blackpoolzoo.org.uk.
 

2. On Arrival

During busy times coaches are directed to the free coach park and met by one of our Education Officers. A member of the Education Team will escort your group to the schools entrance. 

Please make sure that your group leader has the correct information regarding the number of children and adults to give to our admissions team at the schools entrance, who will process your booking. Payment can be made by card or cash.  Schools can also pay by cheque or on invoice.  

At this time you will asked for a contact mobile telephone number and will be given maps.

At quieter times, your coach driver should follow the signs to our free coach park. Your group leader should go to the Visitor Services Hub, which is located in the main entrance, for your booking to be processed.
 

3. Eating Arrangements

Your group may eat their packed lunches at any of the outdoor picnic areas, lawns or arenas around the zoo. Please be aware that as we are located by the sea, there is a presence of seagulls that may want to join your picnic.

Please use the rubbish bins provided and leave the areas tidy.

We do not have any indoor areas for picnics.
 

4 Gift Shop

We do have a well-stocked gift shop in the Main Entrance and a smaller seasonal shop located at the World of Wings Exhibit. We ask that you visit the shops in smaller groups across the day, which will help provide a more pleasant visit.

 

5. Health & Safety

The safety of all our visitors is our primary concern. Please visit our Health & Safety page for more information on topic including First Aid and Risk Assessment Guidelines.
 

6. School & Groups Visitor Code

Please follow these guidelines to make your day even more enjoyable and fun for yourselves and other visitors.

Keep our animals healthy – Do not feed any of our animals.

Keep our animals happy – Do not taunt the animals or disturb them by running, shouting or banging on glass at enclosures or in houses.

Stick to the paths – Do not cross any safety barriers.

Keep our dinosaurs safe – Do not allow children to climb/play on them.

Help keep the zoo tidy – Please use the litter bins or recycled bins provided.

Be clean – Make sure you use the hand wash dispensers around the exhibits and always wash your hands before eating.

Keep children safe – Children must stay with the accompanying adults in their group.
 

7. Further Assistance

Should you require any further assistance before your visit, please contact Education Department on 01253 830805 or zoo.school@blackpoolzoo.org.uk.

If you require assistance on the day (including any help reporting and finding lost children or lost property) please feel free to speak to any member of staff. We have a Visitor Services Hub in the Main Entrance, and staff can always be found at Admissions, Shops and Cafes. You will also see many staff around the park, all of whom will carry a radio and will be happy to help. 
 

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Children under three are free!

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