While we comply with all applicable regulations, we expect visitors to exercise good judgment and to act responsibly to protect their own health and safety and the health and safety of those in their care, particularly children, for whom they are responsible at all times.
Visitors (i) must READ AND FOLLOW all written rules, guidelines, warnings and recommendations and properly use the leisure facilities and safety equipment, if any, provided, and (ii) COMPLY WITH all instructions and directions given by our personnel.
Visitors coming with dependents who, for reasons of age and/or disability, cannot adequately read or understand any rules, guidelines, warnings and/or written recommendations, need to ensure that these are explained to them properly. The park staff can assist if necessary.
Visitors must act responsibly for their own health and safety, and for the health and safety of their dependents and others around them.
Visitors agree to be polite and considerate to other visitors and to the Park's staff, and must respect the Park's facilities, other visitors, employees, as well as the flora and fauna.
Visitors who, in the opinion of our staff, do not comply with staff rules and instructions and/or act irresponsibly and/or disrespectfully to other visitors and/or to our staff, may be asked to leave the park and will not be entitled to any refund. We reserve the right to bring these actions to the attention of the competent authorities.
Please refer to the specific guidelines and rules posted at the gate of each of the recreational facilities, and the Park's general operating rules described below.
WARNING! Please check your physical and emotional conditions BEFORE simply "Doing It".
The Park's facilities can provide our visitors with wonderful memories and thrilling fun! But can also be adrenaline pumping activities that put your body.
THEREFORE, IT IS VERY IMPORTANT THAT YOU DO NOT TAKE PART IN ANY ACTIVITIES, NOR ALLOW YOUR DEPENDENTS TO DO SO IF YOU OR YOUR DEPENDENTS ARE UNDER THE INFLUENCE OF ALCOHOL, OR ANY MEDICATION OR ANY OTHER INTOXICATING SUBSTANCE THAT MAY IMPAIR YOUR HEALTH, YOUR SENSES, MENTAL AWARENESS, REFLEXES AND COORDINATION.
DO NOT TAKE PART IN ANY ACTIVITY IF YOU HAVE, HAVE HAD OR BELIEVE YOU HAVE ANY MEDICAL CONDITION, PRE-EXISTING HEALTH PROBLEM OR INJURY, INCLUDING BUT NOT LIMITED TO HEART, NEUROLOGICAL, MUSCULAR, BACK, NECK, BONE, JOINT, TENDON, LIGAMENT, BRAIN, EYE, EAR, OR ANY OTHER DISEASE OR INJURY THAT MAY BE TRIGGERED OR AGGRAVATED BY YOUR PARTICIPATION IN THE ACTIVITY.
ONLY YOU CAN DETERMINE THAT YOU ARE PHYSICALLY AND MENTALLY FIT TO SAFELY TAKE PART IN ANY ACTIVITY.
THE PARK CANNOT GUARANTEE YOUR HEALTH - OR THAT OF YOUR DEPENDENTS - IT MUST DETERMINE THAT YOU - OR YOUR DEPENDENTS - ARE FIT AND HEALTHY ENOUGH TO PERFORM A CERTAIN ACTIVITY, AND THAT YOU MEET THE LIMITATIONS AS SET OUT IN THE OPERATING RULES.
REMEMBER THAT YOU ACCEPT THE RISKS OF ANY ACTIVITY IN WHICH YOU CHOOSE TO PARTICIPATE. IF YOU HAVE ANY QUESTIONS, OUR STAFF WILL BE HAPPY TO HELP YOU.
The park's operations have been adapted in cooperation with the authorities to the current health situation. The health and safety of our visitors and employees has always been our highest priority. Our goal is that you and your dependents continue to feel safe and comfortable when you visit us. Please visit our website to learn about your obligations as a visitor before coming to the park: Covid Info. Failure to comply with security measures in general - and COVID-19 related measures in particular - may result in you being denied access to or asked to leave the Park.
Also, in order to comply with official requirements and recommendations, and to guarantee the health and safety of all our visitors and employees, some rides, dining areas, stores, activities and/or experiences may be totally or partially closed.
Please review these scheduled closures before purchasing your ticket: Opening Hours. No refunds will be issued for scheduled closures.
Always check in advance the operational changes of the Park and the closed areas.
A) Rules and circumstances of access and use
B) Safety standards
C) Ticket and voucher rules
D) Courtesy rules
The park reserves the right to refuse admission to and to expel from its facilities any individuals who commit a material violation of the rules listed above. Offenders will not be entitled to any refund.
In particular, the Park reserves the right to refuse admission to or expel from its facilities any individuals who commit a material violation of the rules listed below:
A) Serious disturbance of the peace in the Park or in its facilities or committing a criminal offense.
B) Misuse of tickets or Park Vouchers (including fraudulent, misleading or dishonest use by the ticket holder and/or ticket resale or forgery). Only tickets purchased at authorized points of sale will be valid.
C) Bathing in fountains or water rides not suitable for that purpose.
D) Vandalising or otherwise causing damage to the park's facilities or personal property of the park's employees.
E) Behaving in any way that inconveniences or seriously affects the enjoyment of other visitors.
F) Leaving minors unattended, especially if they engage in the behaviors described in the preceding paragraphs.
G) Consuming, selling or distributing drugs or narcotic substances within the park grounds. Offenders shall be immediately expelled and reported to the authorities.
H) Failing to comply with any security measures imposed during the COVID-19 pandemic. Please see Covid Info.
I) Carrying out any behavior that may be detrimental to the well-being of the park's flora and fauna.