Penguin Encounter

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Waddle this way and learn all about our charismatic penguins as you help to serve up a fishy feast for your new feathered friends.

Price: £60.00 for one person or £90.00 for two people
Time: 11.15am
Schedule: Thursday, subject to availability
Age: 7 years and over

Experience includes

Join the best dressed residents in the zoo - they've got their dinner jackets on and are waiting to meet you! You, their keeper and a bucket of fish will head up to the beach, where you'll be able to feed them and watch them waddle, dive and swim. 

Each experience will be exclusive to you and you will be working on a one-to-one basis with our keepers, however if you would like to share this experience with a friend you can book for two people. 

Your experience packages also includes entry to the zoo, a parking pass, drink and biscuits voucher, guidebook, certificate, key ring, pen, car sticker, badge pin and a voucher for 10% off in our gift shops.

You can purchase a voucher for this experience below - great for yourself or as a gift! 

Due to high demand, we are not currently selling any more Penguin Encounter vouchers. Have you thought about Meeting the Lemurs instead?


After purchasing your vouchers, please call us to book a date for the experience.  If you would like to bring a friend with you for the day, you can purchase one observer ticket for the special rate of £10. Please note, observers are not allowed to participate in any experiences and will not be allowed in any non-public areas. Any additional friends or family can purchase zoo tickets at the normal rate and can observe from public areas during the zoo's opening hours.

This experience is suitable for anyone aged 7 years and over, anyone under the age of 16 need to be accompanied by a supervising adult (included in the price). Vouchers are valid for 12 months from date of purchase.

Because nature is unpredictable and the welfare of our animals is paramount, routines and itineraries may be adjusted without notice.

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Children under three are free!