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Got a question? Our helpful FAQ page might just have the answer you're looking for.

If you'd still like to speak to a member of the team, please call 01253 830830 or email info@blackpoolzoo.org.uk. Alternatively, fill out the form below and we will ensure your query is passed to the relevant department. 

The personal data herein filled in by you as well as any other data further generated as a consequence of your relationship with us shall be incorporated in databases jointly controlled by GRANT LEISURE GROUP LTD. (domiciled at Blackpool Zoo, East Park Drive, Blackpool, Lancashire; Email: lopd@grpr.com) and its parent company Parques Reunidos Servicios Centrales, S.A.U. (domiciled at Parque de Atracciones, Casa de Campo s/n, 28011 Madrid Spain) (the “Controllers”). The data shall be processed for (i) the development, management and control of the relationship with us and, in particular, for the management of the acquisition of the ticket to access the park or the acquisition of any other products or services (ii) the management of your participation in promotions, surveys, games or contests, (iii) for processing the requests that you may address to us and keeping our correspondence in order to improve our services as well as (iv) for statistical purposes.

In order to exercise your rights of access, rectification, cancellation and objection, as legally provided, please address your written request to any of the Controllers at their relevant domicile above indicated, specifying “ARCO Request” in the subject matter and joining a copy of any document evidencing your identity.

MINORS UNDER 14 YEARS OLD

IF YOU ARE UNDER 14 YEARS OLD, WE NEED YOUR PARENTS’ CONSENT. For this purpose, we will contact them and will ask them to confirm to us that they are your parents or guardians and their consent and, in that moment, we will be able to accept your application.

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Children under three are free!

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